Free Operational Self-Assessment
Restoration Ops Score
Ten questions across intake, urgency & routing, dispatch handoffs, follow-up, and visibility. Instant client-side score without an email gate.
Question 1 of 10· Intake
0% CompletedWhen a new restoration inquiry arrives, do you consistently capture the basic caller, property, service/loss, and next-action information?
The Global Operating Rail
The job starts before the crew arrives.
From the initial phone ring to the closed-out file, clean operations eliminate rediscovered data, lost voicemails, and blind spots.
01NEW INQUIRY
Capture
Get the essential caller, property, loss, service, and urgency information into one owned path.
02TRIAGE
Classify
Separate emergency loss, routine inquiry, existing job, estimate request, and non-service calls.
03OWNERSHIP
Route
Send the right request to the right person, calendar, dispatch path, or follow-up queue.
04FIELD READY
Handoff
Give dispatch, inspection, estimating, or operations the context required for the next action.
05CRM VISIBILITY
Follow through
Keep missed calls, estimates, customer updates, and unfinished work visible until the loop is closed.